A lead to poor quality decisions (Herek, Janis

A group is a
collection of people with a sense of shared identity and something in common,
however a team is a group who meet with a purpose to achieve a common goal. Process
gains occur when teams produce more than the expected output by working
together. Process losses occur when teams produce less than the expected amount
based on the capabilities of individual members. At BFGym, the team dynamic can
result in either process losses or gains. For example, the group meeting
displayed the five trainers as not having a very strong group dynamic; Nick’s
inputs were ignored, Robin and Jo rarely contributed and there was a
possibility of groupthink (Janis, 1972) and conformity as Jane was the main
contributor. But groupthink and conformity lead to process losses. As shown in
the case of the 19 U.S. Policy decisions regarding international crises:
1947-1973, it indicated that groupthink and poor decision process is likely to
lead to poor quality decisions (Herek, Janis and Huth, 1987). The current group
dynamic between the trainers at the gym result in process losses, meaning that
the quality of service produced is lower than expected. The trainers lack a
common purpose resulting in them working as a pseudo team; they are a co-acting
group without clear goals, recognition of task interdependence and a lack of
reflection on team performance. To reduce the amount of process losses and
increase the gains the trainers need to become a real team; one that works
closely and interdependently towards clear objectives. Tuckman’s five stages of
group development (Tuckman, 1965) may be a good method to help increase the
group’s dynamic, it includes the stages of forming, storming, norming,
performing and adjourning. Firstly, the team members must get to know each
other and form a common understanding. This stage would be particularly useful
to Nick as he is the newest member and finds it difficult to engage with the
other members. Next the group should establish a clear goal that they can all
work towards, this should involve discussion and questioning of ideas but once
norms and values are established, the conflicts are easily resolved. The
performing stage is where the group dynamics are maximised to the optimal level
and the members have bonded and can work well together to produce the maximum
output possible. However, as Gersick explains, only groups that fit the
traditional model can flow throughout he stages effectively (Gersick, 1988).