Critique of the presentations from the chaptersthree, nine and ten. In this essay I will discuss thedifferent presentations debated in class from chapter three, “Interculturalcommunication”, chapter nine, “Communicating in groups” and chapter ten, “Groupleadership and problem solving”.
Chapter three: Interculturalcommunication is a discipline that studies the way people from differentcultures communicate with each other. How a person with a certain professionalknowledge, knows, interacts, understands and deals with another person fromanother country, it is said that he or she dominates relationships betweencultures. Eventually in our life we are going to work with professionals fromvery diverse cultures and the communication between us can result somehowchallenging. Without any doubt, it is worth acquiring a practical knowledge ofthe culture of a country before trying to do business.
It can be much morevaluable than learning the same language, in most of the world, business isdone in English. Another thing to considered areco-cultures which are groups of people within a larger culture that hold commonvalues, beliefs, attitudes that are different from the dominant culture. Someof the co-cultures that exist are for example race, ethnicity, sex and gender,sexual orientation, religion, socioeconomic status, age and disability.
Chapter nine: Communicating ingroups is what happens when a group of people make up an identifiable specialunit and carry out the transfer of messages for the interaction, coexistenceand development of the group in search of compliance with its objectives. Groupcommunication occurs in meetings between the members of a department,committee, working group, project team and another group united for a commonpurpose.When communication isgroup is effective, it can result in a very productive and very united team.You can establish long and lasting relationships that can achieve new feats.
Within a healthy groupthere is a climate of acceptance, affection and real security. In a healthygroup there is a climate of reciprocal sympathy; its members try to perceive,to really “feel” one another, with his deepest needs, and tostimulate his qualities. Chapter eleven: First the definition of a leader who is a person whoacts as a guide or head of a group. For their leadership to be effective, therest of the members must recognize their capabilities. Some of the mostimportant characteristics of any successful leader are: that he knows how tolisten to the other members of his group; he approaches each one of them andtakes the time to know them well, he pays special attention to their needs; hedoes not show himself as an almighty master, but tries to give space to eachone, so that everyone feels that they are part of the decisions; he knows howto learn from his mistakes and he is not afraid of change, given that this isthe secret of his continuity in the role.
If a conflict occurs, it is important to spend time analyzing its sourceand nature to successfully manage the situation. First the group has toidentify the problem, then analyze the cause, search for alternative solutions,choose alternatives, develop an action plan and finally the group has to takethe necessary measures to evaluate and request accounts of the results. Eachperson in the group has to know that solving a problem in group is not easy, itrequires a certain ability to solve group problems in an effective way.