INFORMATION TECHNOLOGY SKILL BASED QUESTIONS Simplest…….. Q • • • • East Bengal V/s Manchester United, match organized on Monday(Just day after). Fan across world are expected. Tickets available are 20,000, which have to be sold, but selling them over the counter is ruled out because of much less time available • What now? 1) IT enabled services improve the effectiveness and efficiency of businesses in comparison with non-it enabled ones. Discuss.
2. IT involvement in BPOs is very important. Do you feel “There is no BPO without IT”? Justify your views. 3)In what major ways have IS in business changed during the last 20 years?What is the major change you think will happen in the next 10 years? 4) Peter Black ,the marketing manager of West star Inc. plans to have a marketing IS in the organisation. How would he go about improving the existing system? 5) How can Internet technologies help a business form strategic alliance with its customers, suppliers and others? 5a) Why is there a trend towards cross functional Integrated enterprise systems in business? 6. If personalizing a customer’s website experience is a key success factor, then electronic profiling processes to track visitor website behavior are necessary. Do you agree r disagree with this statement? 7.
Trendz Inc. is a retail company which plans to have an online presence. Explain the process of Web store development 8)Information systems play strategic roles to improve company’s competitive position. Identify the strategic roles of information systems that can give an organization competitive advantage. 9) XYZ Inc.
has a very effective information systems. However, to keep the data secure, the security controls of IS in the company are very essential. What are the major types of controls that are needed to ensure the security of IS in XYZ. Inc? 10) Neglecting the ethical dimensions of IT can ave an effect on the functioning of a business. Explain in brief the ethical and social dimensions of IT. 11) The regional director of a marketing company wants to have an emergency meeting with all his sales team members and to show them a new protocol developed by the competitor.
But all are at far-away places on sales assignments. Suggest how a suitable technology based method helps him. 12 • Marketing Managers of a manufacturing firm are planning to increase the sales this year at any cost and they are supposed to prepare a proposal to show the management saying, what-if they increase the advertisement budget this year by 0%, 20% and 30% over the last year’s budget. • Suggest a suitable Information system which helps them in their What-if analysis and comment.
13 • Japan is planning host a football tournament, surprisingly for ROBOTS to showcase their technological supremacy. • What branch of computer science will help them in designing the ROBOTS to play the game? Comment. 14 • A logistics company want to provide up-to date information to their clients about their shipment regarding their place or location, movement, and time of arrival at the destination, at any point of time the clients want to know about, in order to ave a satisfied customer base. • Suggest what technology they should adopt to continuously track the shipments and how can they achieve their goal. 15 • Company ABC is planning to do all business activities including collaboration with all stake holders using the telecommunication network while, company XYZ is planning to do only sales transactions using the same telecommunication network. • Identify the technologies each of the firms are planning for and differentiate between them. 16 • Business organizations want to purchase a software package which helps them to go global for all their eeds including market reach, interaction with customers and sales across the globe with better efficiency.
The vendor companies have come forward to offer the same which is a multi module application software with features like single database, integration of all stand alone functional packages and which typically attempts to cover all basic functions of organizations. • What they are planning to sell to Business organizations and if that software fails what would be the reasons? 17 • Today one information system is used commonly by sales representatives, field service managers, feedback collection executives, response center gents, follow up executives, sales campaign managers, customer relationship executives etc… at Honeywell to collect the orders, feedback, maintain the customer database, to send product brochures etc…. • Explain that information system. 18 • American companies off load their jobs to South Asian countries especially India, in order to reduce their operating and processing costs due to availability of cheap labour in such countries. • What the business we are talking about? How internet is helpful in doing such businesses.
19 • Thirteen years ago when you purchased mobile phone and went to activate your SIM ard, it took almost 2-3 days to start making calls. • Now if you do so, you can start immediately. What particular information processing activities are applied? Q 20 • Describe your involvement in a large software development project, either as part of the commissioning team, or in developing the systems concept or in writing components of the software. • How did your involvement relate to the involvement of others and how was the work of the different participants coordinated? • How was the project overseen and managed? • In what ways to you think the management of the project, or its implementation, could have been improved?