The Success Factors of Standard Chartered Hong Kong Marathon Presented to The Department of Business Administration 2011-12 EXECUTIVE SUMMARY This repost is studying the success factors of Standard Chartered Hong Kong Marathon. It will be collect the information and data from questionnaire survey and focus groups. Also, it will be through Value Important Performance Grid tool and SWOT analysis that more understand the performance and state of this marathon, then make some recommendation. ACKNOWLEDGEMENT This thesis would not have been possible unless someone who give the information support.It is an honor for our group to interview Mrs. Vivian So, the Executive director of HKAAA, and Mr. Wong Ka Man, an committee of HKAAA. Our group also would like to thank some participants who attend our questionnaire survey and focus group.
Their view and information gave us a lot of help for this report. I would like to show my gratitude to my supervisor, Leonard Kwan and course leader, Johnny Chiu, whose encouragement, guidance and support from the initial to the final level enabled me to develop an understanding of the subject.Lastly, we offer our regards and blessings to all of those who supported us in any respect during the completion of the project.
TABLE OF CONTENTS ACKNOWLEDGMENT EXECUTIVE SUMMARY TABLE OF CONTENTS LIST OF ILLUSTRATIONS LIST OF TABLES LIST OF APPENDICES CHAPTER 1. INTRODUCTION 2. 1 Background of Event 2. PROBLEM STATEMENT 3. 2 Statement of the Problem 3.
3 The Assumption 3. 4 Methodology 3. 5 Limitation 3. FACTORS AFFECTING A EVENT 4. 6 Public Acceptance 4. 7. 1 Social Environment – Cultural 4. 7.
2 Lifestyle 4. 7 Support from Stakeholders 4. 8. 3 Commercial Sponsorships . 8. 4 Participants 4.
8. 5 Organizations 4. 8. 6 Non-profit organizations 4.
8. 7 Celebrities 4. 8. 8 General Public 4. 8.
9 Government 4. 8 Effective Event Management 4. 9. 10 Event Planning 4. 9.
11 Human Resource Management 4. 9 Publicity 4. 10. 12 Word of Mouth 4.
FINDINGS 5. 10 Value Important Performance Grid 5. 11 SWOT Analysis 5. 12. 13 Strengths 5. 12.
14 Weaknesses 5. 12. 15 Opportunities 5. 12. 16 Threats 5. 12 Sustainability 5. 13 Potential for future development 5.
CONCLUSION 6. RECOMMENDATIONS APPENDICES 2| 1. Introduction 1.
1 Background of the EventStandard Chartered Hong Kong Marathon is one of the most significant and brand sport event for Hong Kong. This sports event has been held annually every Chinese New Year. This event is large-scale, with local and foreign people participation. Standard Chartered Hong Kong Marathon has been gaining a lot of support from companies, organizations, public, government and tourist. Prior to Standard Chartered Hong Kong Marathon, it was named “Shenzhen Marathon” and was held in 1996. Due to the lack of funds, Standard Chartered Bank become the title was sponsor of “Shenzhen Marathon”.Afterward it has been named Standard Chartered Hong Kong Marathon.
Since then the Marathon has been held for 15years. In the beginning, the number of participants of this event was limited thousand and the awareness was 1000. Until 2011, the number of participant has increased to more than 70,000 in 2012.
2. PROBLEM STATEMENT 2. 1 Statement of the Problem The purpose of this report is to find out the success factors of Standard Chartered Hong Kong Marathon.
The event had a humble beginning, and very few Hong Kong people showed interest to join the race.After a few years, Standard Chartered Hong Kong Marathon has started to gain its popularity in Hong Kong year after year. The event has become a Hong Kong branded sports event now. This report is to study the factors that attributed to its success. This report also investigates the possible strategies to sustain its success in the future. Based on the participant number of Standard Chartered Hong Kong Marathon in past 16 years, it showed in Chart 1.
The figure indicates that the participant numbers are growing year after year. This proved the event has been more widely accepted by people in Hong Kong than other sports.Hence, how to this event successes in attracting so many people to participate every year allows us to better understand the reason behind its success. Thus, it helps to project whether the event is sustainable in the future. 2. 2 The Assumption Our group assumes public acceptance, support from stakeholders, effective event management and publicity are the important factor of success event. 2. 3 The Methodology In this report, we had used primary and secondary sources of information for the analysis of the critical success factors of Standard Chartered Hong Kong Marathon.
2. 3. 1 Data Collection Secondary researchFirst of all, we had found a lot of reference books in the library, for example, Successful Event Management, Event Sponsorship, Sports and Entertainment Marketing and Sports Marketing etc. Also, we will find the professional journals, such as the Journal of Business Research, Journal of Marketing Event Research, Journal of Marketing, Organizational Behavior etc. Then, we will have more information about the Standard Chartered Hong Kong Marathon’ success factors.
Moreover, we had found the sports magazine, such as Sportsoho, these helped us to know more about Standard Chartered Hong Kong Marathon.Moreover we found a lot of relevant information on the newspapers, such as, Singtao newspaper, Mingpao newspaper, etc. It can help us to find out more Standard Chartered Hong Kong Marathon information, such how can prepare for the event. Moreover, we had used internet to find more secondary information. For example, using Google to research information related to Standard Chartered Hong Kong Marathon. It can easy to research some useful information in the Standard Chartered Hong Kong Marathon, such as, past history and year the participant situation etc.Also, we used Wise News to find some past news.
Primary research First of all, we have interview with Miss Vivian, the Executive Director of the Hong Kong Amateur Athletic Association (HKAAA) to get more information of Standard Chartered Hong Kong Marathon. So, we can have more information about this event, such as the process of marathon, brand building etc. Furthermore, we had set questionnaires and used to interview with stakeholders such as, runner and supporter, to find out how they feel about Standard Chartered Hong Kong Marathon. We had interviewed them the days near the marathon.We had finished 384 interviews in different place, such as, sport ground, a competition area etc.
Then, it can help us to understand the customer’s behavior and expectation. We are using the following formula to decide the number of questionnaire: n=[z * se]2 Where n = sample size n=[1. 96 * 50%5%]2 z= Confidence level =384 s= sample variance e= error acceptance The latest survey has a response rate 92 per cent, a sampling error of plus or minus 5 percentage points and a confidence level of 95 percent.On the other hand, after the Standard Chartered Hong Kong Marathon, we had interviewed with focus groups who are amateur sport members from The Citizen Athletic Association and The Hong Kong Polytechnic University Track and Field Team. We had interviewed with four focus groups that 5 to 6 people in a group. We had asked lots of questions on how they feel on the Standard Chartered Hong Kong Marathon in order to help us to draw out the analysis. Lastly, we will use the following analytical methods to analysis the success factors of Standard Chartered Hong Kong Marathon.
2. 3. 2 Analytical methods 1. Value Important Performance Grid 2.
SWOT analysis The Value Important Performance Grid can help us to evaluate the performance and areas of improvement of Standard Chartered Hong Kong Marathon. Also, SWOT analysis can let us more understand the relative strength and weakness of this sport event for organizer perspective. 3. Factors Affecting a Mega Event 3. 1. Public Acceptance Public acceptance is defined to be a clear identity and social statuses have a favorable position.
Also, it get the support and love of people and their ideas and direction is have to the same goal that can establish a good reputation and word of mouth . For example, Echoes of the Rainbow?????? movie made in Hong Kong, a low-cost film production. At the beginning, this movie had few people pay attention. When this movie received the best picture in the new generation of Children’s Film Unit Crystal Bear Award at the 60th Berlin Film Festival, there are many people start attending this movie.
Since this movie had received an award, it caught everyone’s attention about this film. More people accept that this king of film and story. In 2008 Beijing Olympics was very successful sport event. It is because the sportsmen from all over the world had come to support and participates in it. We all attach great importance to this event.It is because this game has good recognition. This paper approaches the topic by first referencing to the present environment under the categories of social and lifestyle perspectives of the living environment in Hong Kong.
According to the findings, we conjecture the public needs and analyze how the Standard Chartered Hong Kong Marathon can fulfill the needs and obtain public acceptance. 3. 1. 3Social – Cultural Since 1996, Lee Lai Shan won the first-ever Olympic gold medal for Hong Kong in the women’s mistral boardsailing class and was the first champion in the Asian Games representing Hong Kong, China.Since them, Hong Kong people started paying more attention to our Hong Kong Campaigns. And government started investing a lot more money and time in the promotion for Hong Kong sports.
In addition, Lee Lai-Shan has received “the ten most Outstanding Youth Award” and the Bronze Bauhinia Star Award in recognition of her outstanding achievements in the international sports scene. A stating of her on a wind surf board was erected in honor of her near the beachfront at Cheung Chau. Hong Kong Sports Stars Awards is an annual election organized by the Sports Federation ; Olympic Committee of Hong Kong, China.The purpose is to encourage athletes and teams to strive for excellence. Also, it can provide role model sand inspiration for Hong Kong young people, thus help to promote sports development in Hong Kong. Moreover, it can encourage the community’s involvement in sports to further promote the sport culture in Hong Kong.
Among them, Lee Lai-Shan has won numerous awards including 2000, 2001, 2002 and 2004. Government has also encouraged the public to do more exercise. And it promotes different sports and exercise for us. Furthermore, nowadays people are increasingly aware about their health and peruse a healthy way of living. In the Leisure and Cultural Service Department of Healthy Exercise for All Campaign, Launched in April 2000, the “Healthy Exercise for All Campaign” is a territory-wide event jointly organized by the Leisure and Cultural Services Department (LCSD) and the Department of Health (DH). With the slogan of “Daily exercise keeps us fit, people of all ages can do it”, the Campaign aims at raising the public’s interest in exercising and encouraging them to exercise regularly so that they can understand the benefits of exercising to health.
” This can show that doing exercise benefits for both body and mind.Also, regular exercising can improve the health conditions, and strengthens body’s resistance to illness, trains muscles, strengthens bones and helps prevent osteoporosis. In addition since the outbreak of SARS on 2003, the public awareness to public health exercise caused more people to do exercise. All their incidents coincide with the repaid growth of participants in Standard Chartered Hong Kong Marathon from 2001 to 2006. Moreover, running is one of the most popular sports and easily practiced by people of all ages. Also, running can enhance physical fitness, strength and willpower.
Nowadays, running of the equipment has become more advanced technologically. The innovation of running supplies, clothing and footwear which become to more lightweight and offer better protection. Running gears are how made with more eye-catching color, preferred by ladies who want to live and run in a more relaxed mood. For example, running shoes are now ultra-lightweight. Shoes cage is widen to allow runners to wear comfortable with high-tech arch boosters and the stronger induction of the foot to promote runners reflex, increase their agility, run faster.
Also, windproof and breathable jacket make running more comfortable and enjoyable.Furthermore, the technological advancements now even allow smart phones to measure the running speed and pacing. It is very convenience for runner and makes more people like this sport. 3.
1. 5Lifestyle “Lifestyle is a mode of living that is identified by how people spend their time and resource, what they consider important in their environment, and what they think of themselves and the world around them. ” First of all, there is an apparent relation between slow economic growth and desire for participation in sports event. In 2003, Hong Kong has a Severe Acute Respiratory Syndrome (SARS) and bully impact the Economic. A government spokesman explained that the March to May this year. The