To name a few, we use the web to pay our bills, talk to our friends and relatives, and when we are not feeling well we use it to contact our doctors and nurses for advice.
The relationship between doctors ND their patients Is one of the most Important elements in healthcare. The doctor- patient relationship must have respect on both sides. There must be a semblance of trust. Doctors and patients need to agree on the treatment of the illness or disease. Relationships between patients and doctors?The information that can be found on the Internet is extensive, but not all of it is correct. I believe that you must verify the source of the Information and make sure It Is what you need before accepting It as being correct. The Internet has become a significant resource for anyone looking for healthcare information.
In a study completed by Lisa M. Strindberg Miller PhD, the Director of the Adult Development Lab and Robert A. Bell PhD a Professor of Health Communications, both of u.
C.Davis it is stated that “Health information seeking has been shown to be related to gains in knowledge, as well as healthy lifestyle neutralized the internet for health information due to lack of trust they have of the internet and different attributes of the website, such as the size of the font ad other objects that may make it hard to concentrate on the website, this makes “internet searches more demanding on cognitive resources and render health information even more difficult for older adults to understand” (2012, p. 527).
Even though some older adults neutralized the Internet for health information middle age and younger adults use it without delay. Using online sources for health information has become a critical asset for both healthcare personnel and patients. In a similar study that explored how the internet plays a role in cancer patients communicating with doctors, completed by You-Chant Chic of the Department of Bio-Industry Communication and Development at National Taiwan University, says “It has become a major health information source for many patients, and they might discuss the information they get from the Internet with their doctors” (2011, p. 658). (Figure 2). The patient risks their relationship with their doctor if they do not discuss their findings with them.
A study completed by Spanish researchers about the advantages and disadvantages of online medical enquiries on the doctor’s point of view shows, “Some 31% of doctors believe that the Internet complicates their relationship with patients and undermines their credibility’ (Platform, 2009). This study was opinion of 660 doctors who all work for the Spanish National Health System (330 in primary health care and 330 in hospitals).The results showed, 96% of the doctors surveyed have been questioned by their patients about information they have read on the Internet. Furthermore, almost 3 of every 10 professionals recommend websites to their patients” (Platform, 2009). With all the information about healthcare on the Internet a patient can look up their symptoms and make their own diagnosis. Some of these patients use this information to treat their health problems without talking to their doctor.
According to an article based on a national study published by Pew Research Centers, Internet and Americas Life Project, and written by Michelle Castillo f CBS News, “38% of the 3,014 adults that were interviewed who said they went online to help find out what they or someone else was suffering from said they thought they could treat it at home” (Castillo, 2013). (Figure 1) According to Physician Ted Eaten of Permanent Federation, “doctors need to listen to patients concerns, even if they got them from the Internet.Instead of fearing the potential misdiagnoses from online information, medical professionals should point patients towards reliable online sites using e-mails and other resources” (Castillo, 2013). The majority of people use this information to become more educated. Many have now added the Internet to their personal health toolbox, helping themselves and their loved ones better understand what might be ailing them” (Castillo, 2013).
Information they retrieve from the Internet may help them to understand what the doctor is saying to them.It gives the patients more confidence in how they explain their symptoms to their doctors. Pearl Jacobson an MIS Candidate, at the University of Toronto did a review that explored use of the Internet presented from the perspectives of both patients and health care providers.
In this review she found that “In a study of people eely diagnosed with cancer, participants reported that getting Internet health information helped them talk to their physicians, made them feel more confident in 2007).It is very important to have a good doctor-patient relationship this allows the patients to be able to talk to their doctors with confidence. In a study titled The Impact of Web 2. 0 on the Doctor- Patient Relationship conducted by Bernard Lo, a Professor of Medicine at CUFF, and his assistant Lindsay Pariah, it states, Even more innovative uses of health information technologies are being developed on the Internet.
It is a source for patients and doctors to communicate and work with each other (2010, p. 18). Figure 2 is a table that compares Web 2. Technologies to older digital medical information technologies. Though Web 2. 0 health innovations are being adopted by most major medical institutions there are still some ethical and policy issues that need to be considered. “A basic premise of the Internet is that anyone can contribute materials: There is no central authority controlling access or information.
As such, the Internet has made vast amounts of information readily accessible too wide audience” (Lo & Parthian, 2010, p. 8). Part of this information is the Patient Controlled Health Record (POACH).This type of record allows the patient to log health information such as daily blood pressure results for people with hypertension and blood sugar testing for people with diabetes. With this information available in the POACH the doctor patient relationship may be strengthened because “physicians can spend time during clinical visits discussing current concerns and issues rather than past history and family history’ (2010, p. 20).
With the information in the POACH the patient becomes more informed of the basic information they armorial would have had to ask their doctor, it also saves more time in the office visit.In the study conducted in Taiwan by You-Chant Chic it shows how the doctor patient relationship is a hierarchy where the doctor is in charge of the treatment and the patient must use the recommendations made by their physicians. The information the patient received from the Internet is normally not presented to the doctor because of this relationship. Doctors in Taiwan are considered to be the authority. Patients need to follow the doctor’s instruction or they have to find a different doctor. In the study she found that the patients needed to be able to understand the medical terminology the doctors use.They used the Internet to help them to comprehend the medical Jargon better.
Therefore by using the Internet to understand the doctors, the patients were able to keep the relationship with them and would not have to find a different doctor (2011, p. 1664). This also keeps the doctors authority intact There have been many research studies on how the wide availability of health information on the web is changing the relationships between patients and doctors. Some of them show that doctors think the Internet complicates heir relationship with patients and undermines their credibility.
While the studies in Taiwan and Toronto both exclusively using cancer patients, both show that patients had the desire to learn more about the treatment options available and were able to discuss those options with their doctors. In Taiwan the patients were still afraid of the doctors authority, but they had the ability to change doctors. In the study by Bell and Miller it showed that older adults neutralized the Internet sources, because it may be hard on their cognitive resources. There are still older adults that use the Internet to become more educated about their healthcare.With the adoption of Web 2. 0 being put to use by hospitals and doctors and the use of the Patient Control conditions and to check on the records of daily tests patients do at home.
At the same time it frees up the time that is spent in the office visit asking questions about the patients medical history due to the availability of the information in the POACH. While the availability of health information on the web, has made it so that some people will use this information to treat the condition without consulting a doctor, the charity believe they still need to consult their physician.